ShiatsuPro Hand Massager – Deep Tissue Percussion Massage

Shipping

We process and dispatch all orders as quickly as possible. Once your order is confirmed, our team works diligently to get it packed and on its way to you. You will receive a tracking update as soon as your order ships.

Returns & Refund Policy

Your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 7-day return policy from the date of delivery.

To be eligible for a return:

• The item must be unused and in its original condition
• It must be returned in the original packaging
• A receipt or proof of purchase is required

How to Request a Return

Simply contact our support team at info.orivapro@gmail.com within 7 days of receiving your order. Include your order number and reason for return, and our team will guide you through the process promptly.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned once opened: personal care products and beauty item products.

Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed within 5–7 business days to your original payment method.